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30120 Ahern Ave
Union City, CA

NAVIEN Leak Detection Sensor Kit (Part #GXXX002964)

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GXXX002964
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SKU: GXXX002964

Protect your home against unexpected water damage with the Navien Leak Detection Sensor Kit, engineered specifically for Navien NWP500-series heat pump water heaters. Designed for 24/7 peace of mind, this intelligent safety system continuously monitors for moisture and leaks near your unit. Upon detecting unwanted water, it immediately activates an integrated automatic shut-off valve to stop the water supply, preventing costly property damage and minimizing excess water discharge. Ideal for residential installations, it ensures reliable protection and effortless integration with your NWP500 unit.

Features & Highlights

  • Proactive Continuous Monitoring: Advanced sensors deliver 24/7 leak detection around the base of your unit.

  • Automatic Water Shut-off: Instantly cuts off incoming water supply to minimize potential flood damage.

  • Seamless Compatibility: Purpose-built for Navien NWP500-series heat pump water heaters.

  • Property Protection: Prevents minor drips from escalating into major home restoration costs.

  • OEM Quality: Genuine Navien accessory (Part #GXXX002964) ensuring full compatibility and easy setup.

 

General Specifications

  • Part Number: GXXX002964

  • Manufacturer: Navien

  • Type: Water Leak Detection Sensor & Automatic Shut-Off Kit

  • Compatible Equipment: Navien NWP500-Series Electric Heat Pump Water Heaters (NWP500-50, NWP500-65, NWP500-80)

  • Warranty: 1-Year Limited Parts Warranty

Operational Details & Functional Specs

  • Monitoring: Continuous 24/7 moisture/leak sensing around the base or drain pan of the water heater unit.

  • Safety Mechanism: Integrated automatic shut-off valve triggers upon water detection to shut off incoming water flow and stop discharge.

  • Alert System:

    • Visual alert (flashing light and front panel error code display on the unit).

    • Audible alarm signal directly at the unit.

    • Smart app notifications via the Navien NaviLink™ app.

Installation & Connectivity

  • Connection Point: Plugs directly into the dedicated accessory port on the NWP500 main unit (located next to the lower heating element access panel).

  • Mounting: Attaches using the included mounting brackets/fasteners to either the water heater body or the drain pan.

  • Power Source: Draws low-voltage power directly from the main control board via the dedicated connection harness (no external power outlet or battery required).

SKU:
GXXX003010
Brand:
Navien
Ambient Temperature Range::
32 - 122˚F (0 - 50˚C) (Indoor use only)
Water Flow Rate Range:
0.53 - 1.06 GPM (2.0 - 4.0 LPM)
Water Temperature Range:
41˚F to 180˚F (5˚C to 82˚C)
Crossover Shutoff Temperature::
95˚F (35˚C)
Storage Temperature Range:
23 - 122˚F (-10 - 50˚C)
Ship Method: Fedex or USPS Delivery (Learn More)
Ships To:  48 Contiguous States of US
Ship Time: Leaves our warehouse in 1-2 days
Estimated Delivery Time: 2-10 days after leaving our warehouse

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Specfications (161272_M985157_GroheSafe_3.0_PB_shower_valve_trim_35117_original.pdf, 2,293 Kb) [Download]

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